Cancellation & Reschedule Policy
Cancellation & Reschedule Policy
At KHLOE BELLA SKINCARE, we value your time and the time of our team. Please review our policy carefully before booking your appointment.
Appointment Policy
- Only the person being serviced is permitted at the appointment. Additional guests, including children, friends, or family members, are not allowed in the service area during your appointment.
Cancellations
- Cancellations must be made at least 24 hours before your scheduled appointment.
- Cancellations made less than 24 hours in advance will not receive a refund and will be charged 100% of the service fee.
- No-shows will be charged 100% of the service fee with no refund issued.
Rescheduling
- You may reschedule your appointment at no charge if done at least 24 hours in advance.
- Rescheduling requests made less than 24 hours before your appointment may be subject to a fee.
- Appointments may be rescheduled a maximum of 2 times.
Late Arrivals
- If you arrive more than 10 minutes late, we may need to shorten or reschedule your appointment.
- Full service fees still apply for late arrivals.
How to Cancel or Reschedule
To cancel or reschedule your appointment, please contact us as soon as possible via email or through your booking confirmation email.
Thank you for your understanding and for supporting KHLOE BELLA SKINCARE!